At Trek With Pahadi (“we,” “us,” or “our”), we are committed to protecting your privacy and providing a safe and secure environment for your trekking adventures in Himachal Pradesh, India. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website and services:

a. Personal Information:

  • Contact information, including your name, email address, phone number, and postal address.
  • Payment information, including credit card details or other payment methods.
  • Demographic information, such as age, gender, and preferences.
  • Information provided when you contact us or participate in surveys or contests.

b. Usage and Technical Information:

  • Information about your device, browser, and operating system.
  • Log data, including your IP address, access times, and browsing history.
  • Cookies and similar technologies that collect information about your interactions with our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. Providing Services:

  • Processing trek bookings and payments.
  • Communicating with you regarding your bookings, updates, and support requests.

b. Improving User Experience:

  • Customizing our services to your preferences.
  • Analyzing website usage and trends to enhance our website’s performance.

c. Marketing and Communications:

  • Sending promotional emails, newsletters, and updates about our treks and services (you can opt out at any time).
  • Conducting surveys and contests with your consent.

d. Legal and Security:

  • Complying with legal obligations and protecting against fraud and unauthorized access.

3. Data Sharing and Disclosure

We may share your information with the following third parties:

  • Trekking guides, accommodations, and transport providers as necessary to fulfill your booking.
  • Payment processors to facilitate secure transactions.
  • Marketing and analytics partners to improve our services.
  • Law enforcement or regulatory authorities when required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information about your interactions with our website. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no data transmission over the internet is entirely secure.

6. Your Privacy Choices

You have rights regarding your personal information, including:

  • Accessing and updating your personal data.
  • Opting out of marketing communications.
  • Deleting your account and personal data (subject to legal requirements).

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or email.

9. Contact Us

If you have questions or concerns about our Privacy Policy or how we handle your data, please contact us at: Click Here